Eligibility
All active Ipsos Access Panel members in the United Kingdom have a reward points account and are eligible to participate in the program and earn points by completing surveys.
Points Account Updates
Your points account will be updated or credited each time you earn Points by taking a survey. In most cases, your account will be credited a few minutes after survey completion. Your account will be debited immediately when you redeem points.
In the event of an error, Ipsos Interactive Services reserves the right to make adjustments to a panelist’s Points account.
In the future, additional methods of earning points may become available. Points may be added to accounts at the sole discretion of Ipsos Interactive Services.
Expiration of Points
Points never expire if you continue to be an active member of the Ipsos Access Panels, and as long as the points program remains in effect.
However, if you unsubscribe from Ipsos Access Panels or if your membership is terminated, your points account will be closed after 30 days. At that time, all points will be forfeited.
Ipsos Interactive Services has the right to remove a panelist from the panel without any notice in advance or having to justify the decision afterwards in the event that a clear breach of Ipsos Interactive Services rules or terms and conditions is detected. If you allow your membership to become inactive (that is, you do not respond to any survey invitation for a period of time), we reserve the right to terminate your membership and close your account. In these cases, all points will be forfeited as described above.
Transferability
Points cannot be transferred between panelists’ accounts.
Redemptions
Redemptions can be successfully processed only if you have enough points as required for the item(s) selected.
Vouchers
Vouchers and gift certificates are subject to the terms and conditions (policies, redemptions, expiration dates) established by the issuing retailer and are subject to change. Certain retailers and/or denominations may be unavailable.
Mailing
All paper vouchers/ gift cards are shipped via regular mail. Please allow up to 6 weeks for delivery.
Electronic vouchers/ gift certificates are sent via e-mail. Please allow up to 6 weeks for delivery.
Program Duration & Changes to Rules
Ipsos Interactive Services reserves the right at any time to withdraw this program or to modify, amend or supplement these rules, at its sole discretion.
Limits of Liability
Ipsos Interactive Services shall bear no responsibility whatsoever for injuries, losses, or damages of any kind that might result from acceptance, possession and/or use of any item redeemed.
For further details regarding any of these rules, please contact us.